Terms and conditions

Academic Coach is a Company Registered in Ireland No 635846.

 What data do we collect?

Academic Coach collects the following data:

  • Personal identification information (Name, address, email address, phone number, location)

  • IP address and visitor history via cookies. 

How do we collect data?

You directly provide Academic Coach with most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services

  • Voluntarily complete a customer survey or provide feedback via email

  • Use or view our website via your browser’s cookies.

 Academic Coach may also receive data from the following sources:

  • Third party payment processing companies such as Stripe or PayPal

  • Google Analytics

How will we use your data?

Academic Coach collects your data so that we can:

  • Process your order and manage your account

  • Email you with special offers on products or services we think you might like.

How do we store your data?

Academic Coach website is hosted by Squarespace. You can see how Squarespace complies with the GDPR and secures data by visiting https://support.squarespace.com/hc/en-us/articles/360000851908-GDPR-and-Squarespace. Any data held separately by Academic Coach is stored locally and is encrypted. It will be retained for marketing and to ensure compliance with tax and accounting obligations.

Marketing

Academic Coach would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you can always opt out at a later date. You have the right at any time to stop Academic Coach from contacting you for marketing purposes.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we collect information from you automatically through cookies or similar technology. For further information about cookies, visit allaboutcookies.org.

 How do we use cookies?

Academic Coach uses cookies in a range of ways to improve your experience of our website including:

  • Keeping you signed in

  • Understanding how you use our website.

What types of cookies do we use?

  • Functionality – Academic Coach uses these cookies so that we can recognise you on our website and remember your preferences.

  • Advertising – Academic Coach uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and IP address. Academic Coach sources this information via Google Analytics and shares this information with Squarespace.

 How to manage cookies

  • You can set your browser not to accept cookies and allaboutcookies.org tells you how to remove cookies from your browser. However, some of our features might not work as a result.

Privacy policies and other websites

Academic Coach websites contains links to other websites. Academic Coach privacy policy applies only to our website, so if you click a link to another website, you should read their privacy policy.

 How to contact us

If you have any questions about the privacy policy, we data we hold on you, or would like to exercise your data protection rights, please contact us at coach@academiccoach.info.